Same software.
Two ways to be looked after.
Run Orcastra on your own, free, with the community. Or buy a support agreement and put our team on the other end of it. The software is identical either way.
There is no feature difference between the free and the supported version. No locked modules, no enterprise-only screens, no licence key that unlocks the useful part. Paying buys our attention, not extra software.
Free, for anyone.
Do not need support? Then do not buy any. Download it, run it, put it in front of your customers. Nobody has to be asked and nothing expires.
The whole control plane under GPLv3, the same build a supported customer runs.
Questions and answers in the open on Discourse, where the archive helps whoever asks next.
Report a bug, read the code that caused it, and follow the fix in public.
Paid, and someone answers.
A commercial support agreement for teams that need a name to call when a cluster misbehaves at an inconvenient hour. You are buying priority and a service level agreement, not a different product.
Your report goes to the front of ours, ahead of community traffic.
Response commitments agreed with you in the contract rather than implied by a forum thread.
Help with installation, upgrades and the cluster-side problems that reach the dashboard.
Enterprise support is distributed by
PT Sivali Catur Lestari.
Want to help
instead of pay?
That is worth more to us than a subscription. Tell us what broke, what you needed and could not find, or send the patch yourself.